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Welcome to the NYC Department of Consumer Affairs (DCA) online services portal.*

Businesses:

- Apply for new licenses

- Renew your licenses
- Follow the status of your applications

- Review and update your license information

- Pay violations

- Cure a DCA violation
- Schedule a DCA scale inspection

Once you have registered your account, you will need a PIN to submit requests and payments associated with your licenses or permits. If you do not have a PIN and need one, you can:

- Request a PIN here

- Or call 311 and ask for “NYC Online Licensing Service - Assistance and PIN Request.”

Consumers:

You can:
- Check if a business has a DCA license
- Register an account to file a consumer complaint against a business with DCA

For all other complaints or to file a complaint with DCA without registering for an account, go to 311 Online.
Note: DCA will consider your complaint a tip if you do not provide your contact information.

User Name or E-mail:

Password:

DO NOT COPY AND PASTE PASSWORD. Your account may be locked out for too many attempts.

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