Once you have registered your account, you will need a PIN to link your account to existing license records to renew or make changes.
If you do not have a PIN and need one, you can:
- Request a PIN here 

- Or call 311 and ask for “NYC Online Licensing Service - Assistance and PIN Request.”

*For NYC Department of Health and Mental Hygiene (DOHMH) online services, please click here

Consumers:
You can:
- Check if a business has a DCA license
- Register an account to file a consumer complaint against a business with DCA

For all other complaints or to file a complaint with DCA without registering for an account, go to 311 Online. Note: DCA will consider your complaint a tip if you do not provide your contact information.