Applications, Payments, and Requests

Submit requests and payments to NYC Consumer Affairs

Need Help?

For technical and payment assistance:
Businesses that have technical or payment problems using this online service can call 311 and ask for “NYC Online Licensing Service - Assistance and PIN Request.”

For license-specific questions:
Call 311 and identify the license or permit for which you are submitting an online request. You will be routed to the appropriate Agency.

Consumers using this online service to file a complaint can call 311 and ask for “Service Request Status - DCA.”

DCA Business Toolbox

DCA Consumer Resources

DCA FAQs

Starting or running a business? Learn which permits, licenses, and regulations matter to you

Use the Requirements Questionnaire to get a customized list of requirements for starting or operating your business in New York City.

Start the Requirements Questionnaire

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